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退货、退换货物和退款条例
1.如果您不满意我们的货品,您可以把货品退还给我们,我们将会原银奉还。

2.请在收到货品15日内,把货品退还给我们。收到货品15日后,我们不接受相关退货。

3.如果是我方出现错漏导致退货,我方将负责邮费。如是其余因素导致退货,顾客自付邮费。

4.所有退货必须包括:订货单、收据、完整的货品、包装、赠品等。

5.如果不接受已经被使用的货品,例如:已穿过和洗过的T-shirt、已填写书本内的表格、书本被切割或剪贴等。

6.我们的货品保证不包括顾客本身所导致的货品破损

7.所有缺页、破损、装订不佳的书本都可退换。

8.当我们收到您的退货,我们将在7个工作日内,把款项退还给您。

9.请把退货寄到以下地址:
       igemilang.com (Exact Publisher Sdn Bhd)
   
    Lot 34A, Jalan 5/32A,
       Mukim Batu 6 1/2,
       Jalan Kepong,
       52000 Kuala Lumpur

10.我们非常乐意为您服务,如有任何疑问,请联络我们,邮址:admin@igemilang.com ,客户服务热线  Tel: 03-62503396。


Return And Refund Policy

1.If you are not 100% satisfied with your purchase, simply return it for a full refund.

2.You can return your purchase for up to 15 days from the date of  delivery.

3.We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.

4.The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued.

5.No refund will be issued if the product shows signs of use.
 
6.Our guarantee does not cover accidental damage or wear of product caused by customer.
 
7.Once we have received your return at our warehouse,  we will credit you in the same manner as your original payment within 7 days of receiving the returned item. 

8.Please return your purchase to the following address:

       igemilang.com (Exact Publisher Sdn Bhd)
       Lot 34A, Jalan 5/32A,
       Mukim Batu 6 1/2,
       Jalan Kepong,
       52000 Kuala Lumpur


9.We are always here to help, if you have questions, please email to   admin@igemilang.com or call our customer service team at   Tel: 03-62503396